Providers may continue to use other electronic claim submission options for billing Neighborhood, including clearinghouses Inovalon, Waystar, and Healthcare Revenue Cycle Solutions (SSI). 

For additional information on the Change Healthcare cyber response, visit the UnitedHealth Group website. 

Provider Training Requirement – Neighborhood Health Plan of Rhode Island network providers are required to complete an annual training. The provider training offers an overview of Neighborhood’s plans, policies and procedures for providers. Click here to complete your provider training.

Provider Screening Reminder – Neighborhood has notified all of our contracted providers to comply with the Cures Act requirement to be screened by and enrolled with RI Medicaid. If you did not complete the screening application, this may result in claims denials and/or removal from the Neighborhood network. If you have been moved to non-participating status, please click here for more information on becoming a participating provider.