Important Updates
Neighborhood Reconnected to Change Healthcare – As of April 15, 2024, Neighborhood has reconnected to the Change Healthcare platform and claims are being received for processing. Paper claims already submitted to Neighborhood as of April 15 will be processed. Any paper claims submitted after that date will be returned. Effective immediately, providers who use Change Healthcare should resume submitting claims electronically while following all electronic claim filing requirements.    

Providers may continue to use other electronic claim submission options for billing Neighborhood, including clearinghouses Inovalon, Waystar, and Healthcare Revenue Cycle Solutions (SSI)

For additional information on the Change Healthcare cyber response, visit the UnitedHealth Group website

Provider Training Requirement – Neighborhood Health Plan of Rhode Island network providers are required to complete an annual training. The provider training offers an overview of Neighborhood’s plans, policies and procedures for providers. Click here to complete your provider training.

Provider Screening Reminder – Neighborhood has notified all of our contracted providers to comply with the Cures Act requirement to be screened by and enrolled with RI Medicaid. If you did not complete the screening application, this may result in claims denials and/or removal from the Neighborhood network. If you have been moved to non-participating status, please click here for more information on becoming a participating provider.

News and Updates

The latest news for our providers and other important updates.

Provider Newsletter

Read our newsletter which communicates important information each quarter.

Register your Email

Click here to register your email and get news and updates delivered straight to your inbox.