Member Materials

The Annual Notice of Change includes a full list of the changes to your health plan benefits and services for 2026.

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The 2026 Evidence of Coverage (EOC) – or Member Handbook – describes in detail the benefits and services covered for INTEGRITY for Duals members.

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Some INTEGRITY for Duals (HMO D-SNP) benefits are changing. The notice below includes information about these important changes.

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The Summary of Benefits outlines important details of your INTEGRITY for Duals plan benefits and coverage.

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The Provider and Pharmacy Directory lists all of the providers, facilities, and pharmacies contracted as part of the Neighborhood network.

Visit the Find a Provider or Pharmacy page to search the current INTEGRITY for Duals Provider and Pharmacy Directory.

Neighborhood’s List of Covered Drugs – also known as a formulary – is a list of generic and brand name prescription medications covered by Neighborhood for our INTEGRITY for Duals members. Last updated: September 28, 2026.

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Visit the Pharmacy Benefits page for the searchable Neighborhood INTEGRITY for Duals List of Covered Drugs (formulary).

Click below to see a sample Neighborhood INTEGRITY for Duals member ID card.

• INTEGRITY for Duals Sample ID Card

Download a copy of the new-member letter welcoming you to Neighborhood INTEGRITY for Duals.

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A summary of important documents and resources for INTEGRITY for Duals members.

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The Annual Notice of Change includes a full list of the changes to your health plan benefits and services for 2027.

English

Spanish

Portuguese

The Evidence of Coverage (EOC) – or Member Handbook – describes in detail the benefits and services covered for INTEGRITY for Duals members.

English

Spanish

Portuguese

The Summary of Benefits outlines important details of your INTEGRITY for Duals plan benefits and coverage.

English

Spanish

Portuguese

The Provider and Pharmacy Directory lists all of the providers, facilities, and pharmacies contracted as part of the Neighborhood network.

Visit the Find a Provider or Pharmacy page to search the current INTEGRITY for Duals Provider and Pharmacy Directory.

Neighborhood’s List of Covered Drugs – also known as a formulary – is a list of generic and brand name prescription medications covered by Neighborhood for our INTEGRITY for Duals members. Visit the INTEGRITY for Duals Pharmacy Benefits webpage for the Neighborhood List of Covered Drugs (formulary).

If you get Extra Help from Medicare to help pay for your Medicare prescription drug plan costs, your monthly plan premium will be lower than what it would be if you did not get Extra Help from Medicare. This notice provides information on plan premiums for those eligible for the low-income subsidy.

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Advance Directives are important legal documents that tell your loved ones and health care providers what kind of care you want to receive if you become seriously ill or injured. This notice – as well as Chapter 8 of the Member Handbook – provide more information about advance care planning as well as links to important legal documents.

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Click below to see a sample Neighborhood INTEGRITY for Duals member ID card.

INTEGRITY for Duals Sample ID Card

Use this form if you want to choose someone to act on your behalf regarding claims, coverage decisions, appeals, or grievances. By signing this form, you authorize the representative to talk to Neighborhood, make requests, and get information about your case. You must give us a copy of the signed form.

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Use this form if you want to let another person see, receive or talk to a Neighborhood representative about your Protected Health Information (PHI).

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Use this form to receive mail or phone calls at a different phone number.

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Use this form to get a copy of your Neighborhood records, such as pharmacy or claims information.

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