Ease the Pain

The Communities of Care (CoC) program is state mandated through the Executive Office of Health and Human Services and has been implemented by Neighborhood Health Plan of Rhode Island (Neighborhood). The intent of the program is to support and encourage the primary care relationship and to decrease non-emergent and avoidable ER utilization. The program involves enhanced services including Peer Navigation, Case Management, and Healthy Reward Incentives.

A subset of the population with targeted diagnoses resulting in chronic pain may become eligible for enrollment in a focused pain management program. By identifying those CoC members with chronic pain and assisting with interventions to better manage this pain, Ease the Pain, Neighborhood's integrated pain management program, helps those members achieve more productive lives, improve their quality of life and decrease the utilization and costs associated with chronic pain.

Ease the Pain is a member-oriented intervention, based on evidence-based clinical practice guidelines that utilize a holistic approach the management of chronic pain. Ease the Pain focuses on the whole person including mind, body, and spirit and includes an integrated treatment plan that coordinates appropriate therapeutic approaches and care by health care professionals. In addition to providing case management by a nurse case manager trained in chronic pain management, Ease the Pain also integrates complementary alternative medicine (CAM) such as chiropractic care, acupuncture, and therapeutic massage, when appropriate for the individual member. CAM services may be subject to service/visit limitations.

Forms and Documents