Spring 2017

Top Stories

• Members’ Access to the Primary Care Network is Exceptional
• Submitting UNITY and INTEGRITY Claims
• An Update from the Rhode Island Department of Health

A Message from our Chief Medical Officer

• “Super utilizers” and how to help them get the care they need [Video]

Behavioral Health

• The Importance of Communication

Treatment

• Neighborhood Can Help Your Patients Manage Their Asthma
• Our Case Management Team: We Care About Your Patients’ Health
• The Importance of Educating Patients About Postpartum Appointments
• Vital Signs: Protecting Pregnant Women and Babies

Quality Improvement

• CAHPS® Member Satisfaction Surveys Underway

Important Updates and Information

• Claims Corner
• Our Medical Review Team
• Stop Fraud and Abuse
• Clinical Practice Guidelines