Spring 2018

Top Stories

• New Medicare Cards Being Issued
• An Update from the Rhode Island Department of Health
• Balance Billing of Medicare Covered Services is Prohibited
• After-Hours Access Survey Results
• Provider Compliance

Behavioral Health

• Recognizing and Treating Substance Use in Older Adults

Treatment

• Neighborhood Can Help Your Patients Manage Their Asthma
• Case Management Services for Patients With Complex Needs
• Educating Patients About the Importance of Postpartum Care

Quality Improvement

• CAHPS® Member Satisfaction Surveys Underway

Important Updates and Information

• Claims Corner
• Pharmacy Update – Diabetes Testing Supplies
• Stop Fraud and Abuse
• Clinical Practice Guidelines