Neighborhood Health Plan of RI Names Vince Jackson as Vice President of Clinical Operations

Jackson will lead Neighborhood’s care management and utilization management teams focusing on enhanced health outcomes and care experiences.

March 19, 2024 (Smithfield, RI) – Neighborhood Health Plan of Rhode Island (Neighborhood) today announced the appointment of Vince Jackson to the role of Vice President of Clinical Operations.

As a leader of Neighborhood’s Clinical Division, Jackson will guide the strategic planning and operations of the organization’s care management and utilization management teams. Aligning with Neighborhood’s mission, Jackson’s primary focus will be enhancing the health outcomes and overall care experiences for Neighborhood members. He will report directly to Neighborhood’s Chief Medical Officer.

“I am excited to welcome Vince to the Neighborhood team,” said Dr. Kristin Russell, Neighborhood’s Chief Medical Officer. “He brings a wealth of knowledge and experience to our team and is known in the industry for his empowering leadership style, unwavering commitment to high standards, and remarkable ability to inspire and motivate teams. Vince will be a great fit at Neighborhood.”

Joining Neighborhood, Jackson brings significant healthcare experience and has a proven track record of building diverse global teams within the United States and spanning regions including Puerto Rico, India, Mexico, Jamaica, and the Philippines. His contributions have consistently improved effectiveness and efficiency within organizations such as UnitedHealthcare, Change Healthcare, Blue Cross Blue Shield, Humana, and Angie’s List. During his tenure at these organizations, he operated within both Medicare and Medicaid lines of business. He skillfully managed teams comprising over 2,000 professionals across various domains, including Clinical & Pharmacy, Quality, Consumer Experience, Data Analytics, Training, and Workforce Management. Most recently, Jackson served as the Vice President of Patient Access & Nurse Triage at Optum.

Jackson hails from Baton Rouge, Louisiana, but will be relocating to Rhode Island. He holds an MBA from Nova Southeastern University and a BS in Accounting from Florida Memorial College. He is deeply committed to community engagement and has a long history of supporting those in need through various community, arts, and policy initiatives, particularly for children.

For more information about Neighborhood, visit

About Neighborhood:
Neighborhood Health Plan of Rhode Island (Neighborhood) is a not-for-profit health maintenance organization (HMO) founded in December 1993 in partnership with Rhode Island’s Community Health Centers and the state to ensure everyone in Rhode Island has access to high quality, cost-effective health care. Neighborhood serves over 225,000 members in the state with 82 percent of its membership Medicaid eligible through its ACCESS and TRUST plans and 6 percent of its membership utilizing Neighborhood’s INTEGRITY Medicare-Medicaid Plan (MMP). More than 12 percent of Neighborhood’s members represents individuals, families and small businesses who select one of 15 Neighborhood commercial plans available through the health exchange, HealthSource RI. Of these members, about 85 percent qualify for federal subsidies to cover a portion of their costs. Today, Neighborhood—with nearly 650 employees and $1.8 billion in revenue—serves one out of every five Rhode Islanders. Learn more at