With Neighborhood Dual CONNECT (HMO D-SNP), you get all the benefits you are receiving from Medicare and Medicare Part D, through one plan. We can help you access those services.
For a full list of benefits, please see your Member Handbook on the Member Materials page for a complete listing of covered services, exclusions, and prior authorization rules.
NEW! 2026 Benefits
Medical Benefits | Member Copay |
Inpatient Hospital* | $0 |
Skilled Nursing Facility – 3 day hospitalization stay not required* | $0 |
Emergency Care in the US and its territories | $0 |
Primary Care Office Visits | $0 |
Specialist Office Visits | $0 |
Annual Physical | $0 |
Urgent Care in the US and its territories | $0 |
MRI, CT Scans, Labs** | $0 |
Durable Medical Equipment** | $0 |
Medicare Part B Drugs* | $0 |
Preventive Services | $0 |
Physical Therapy Evaluation & Services** | $0 |
Part D and Over the Counter Drugs (Retail & Mail Order)** | $0 |
*Prior authorization rules apply
**Prior authorization rules may apply
For out-of-Network (OON) services, prior authorization rules apply
This is not a complete list. The benefit information is a brief summary, not a complete description of benefits. For more information contact the plan or read the Neighborhood Duals CONNECT Evidence of Coverage.
Neighborhood wants you to be well – both mentally and physically. That is why Neighborhood Dual CONNECT benefits also include behavioral health and substance use services. We cover both inpatient3 and outpatient behavioral health and substance abuse programs designed to help diagnose and treat your condition.
Services include:
- Day treatment
- Inpatient Hospital
- Outpatient services**
- Intensive Outpatient Program (IOP)
- Substance abuse residential treatment
- Methadone maintenance
- Integrated Health Homes (IHH)
- Mental Health Psychiatric Rehabilitation Residence (MHPRR)
- Assertive Community Treatment (ACT)
- Psychiatric rehabilitation day programs
- Opioid Treatment Program (OTP)
- Partial Hospitalization
**Prior authorization rules may apply
For out-of-Network (OON) services, prior authorization rules apply.
This is not a complete list. The benefit information is a brief summary, not a complete description of benefits. For more information contact the plan or read the Neighborhood Duals CONNECT Evidence of Coverage.
Neighborhood Dual CONNECT also offers members extra benefits4 for $0 including:
- A healthy food savings card
- Over-the-counter (OTC) prescription drugs
- Gym membership and fitness tracker
- Home delivered meals after an inpatient hospitalization or surgery
- Member rewards and incentives
For more information on Neighborhood Dual CONNECT extra benefits, visit www.nhpri.org/DualCONNECT/more-benefits.
No prior authorization is required for supplemental benefits.
4The benefits mentioned are part of a special supplemental program for the chronically ill. You may qualify for coverage if you have a chronic condition including but not limited to hypertension, diabetes, chronic pulmonary disease, severe hematologic-rare genetic disorders, and depression. Additional eligibility criteria apply. Please contact us for full details.
Please refer to the Dual CONNECT Evidence of Coverage (EOC) for a complete list of member benefits and services.
Questions?
Please call us at 1-844-812-6896 (TTY 711) 8:00 a.m. to 8:00 p.m., seven days a week from October 1 through March 31. From April 1 through September 30, you can call us 8:00 a.m. to 8:00 p.m. Monday through Friday (you may leave a voicemail on Saturdays, Sundays, and federal holidays). The call is free.
H2126_0725DUALWBLPMmbrBnfts_M Pending Approval
Last updated: October 2, 2025 at 2:00 p.m.