Privacy and Security of Member Information


The Health Insurance Portability and Accountability Act of 1996 (HIPAA) requires all covered entities (health plans, healthcare clearinghouses, and healthcare providers) to protect and guard against the misuse of an individual’s protected health information (PHI). The Health Information Technology for Economic and Clinical Health Act of 2009 (HITECH) strengthens the privacy and security protections under HIPAA, especially those related to the exchange of electronic PHI. Individuals may learn about their rights under HIPAA in Neighborhood’s Notice of Privacy Practices.

If you feel that Neighborhood, or any of our business associates, agents, representatives or employees, has violated the provisions of HIPAA or HITECH, please contact our Privacy Official directly via email at or by telephone at 1-888-579-1551, or by postal mail at:

Neighborhood Health Plan of Rhode Island
Attention: Privacy Official
910 Douglas Pike
Smithfield, RI 02917