Coronavirus Update

COVID-19 Provider Guidance

Neighborhood is grateful to our network providers for the care and response provided to our members during the COVID-19 pandemic.  In an effort to assist you in working with Neighborhood during this evolving situation, we have compiled a list of frequently asked questions and answers regarding COVID-19.

Below is a list of frequently used payment policies during the COVID-19 pandemic.  Click here to view all current Neighborhood billing guidelines and payment polices.  Former versions of the temporary COVID-19 payment polices are listed in the “Archives.”

Throughout this challenging time, Neighborhood has worked closely with the Rhode Island Department of Health, the Rhode Island Office of the Health Insurance Commissioner (OHIC), the Executive Office of Health & Human Services, and other health experts to understand the impact to our members, providers, as well as, our own business. This page will be updated as more information becomes available.

A virtual wellness webinar, Self-Care Strategies for Enduring the Pandemic, was held on September 9. Click here to access a recording of the event.

Additional Resources

 

Last updated: Oct 4, 2021 @ 10:29 am

Previous Updates:  Mar 10, 2020 @ 4:46 pm; Mar 6, 2020 @ 5:08 pm