Primary Care: Keeping You Healthy  

When it comes to your health, primary care is your first priority. At Neighborhood Health Plan of Rhode Island, you are our first priority, so we offer great primary care.

Primary care is the regular care you get year round, and your PCP is the provider in charge of your primary care. They know you, your history, and your health needs. PCPs are there to keep you and your family healthy, and they are there for you if you get sick.

Keeping regular or yearly appointments with your PCP is the best way to prevent illness.  It’s also the best way to make sure you’re on track with managing things like diabetes. Always talk to your PCP when any health problems come up.  Also make sure they know if you have visits with other providers, specialists, clinics or the emergency room.

Your PCP has a number you can call 24 hours a day, seven days a week. If no one can take your call, a recording will tell you where to call in case of emergency.

Because primary care is so important, every Neighborhood member needs to have a PCP.  

1. Who can be my PCP? 
  • A family doctor - Prevention care and treatment for children and adults of all ages
  • A pediatrician - Prevention care and treatment for children and adolescents 
  • An internal medicine doctor - Prevention care and treatment for adults, not children.
  • An OB-GYN - Care and treatment for women and women who are pregnant. 
  • A nurse practitioner or RNP can get training to be a PCP in all of the primary care settings. 
  • Every member of your family should have his or her own PCP. 
  • Doctors, who are specialists or who work only in ERs and urgent care centers, cannot be assigned to you as a PCP.
2. What will a PCP do for me? 
  • Helps you when you or your child has a medical problem.
  • Gives you routine checkups and vaccinations (shots).
  • Can help you see a specialist.
  • Orders prescriptions or tests for you.
  • Gives you advice and answers questions.
3. How can I find a PCP? 
  • Choose a PCP whose office is near your home or who comes with a good word from friends. 
  • If you are not sure who you’d like to choose as your PCP, Neighborhood is happy to help. Our provider directory is online at or available from Neighborhood Member Services, and gives you all the information you need. 
  • If you don’t choose a PCP, Neighborhood will find one for you. He or she will be listed on your member ID card, will be located near your home and will speak your language. 
  • If you want to change your PCP, you can do so at any time by calling Member Services.

Call us today – we’re here to help!
Neighborhood Member Services
1-800-459-6019 (TDD/TTY 711)