About Case Management

When you are part of Case Management you get a personal Case Manager.

A Case Manager acts as your partner in health care. 

Case Managers are nurses, social workers, and other health workers.

Working together with you, a Case Manager will help you to coordinate the plan of care created by your doctors. The biggest goal of Case Management to empower the individual to guide their own plan of care.

How Case Management can help:

  • We can talk to your doctors
  • We can teach you about your plan of care
  • We can make sure you understand what you need to do to be healthy
  • We can speak up for you, if needed
  • We can help you get the best care possible

To get a Case Manager, please call Neighborhood Member Services at 1-800-459-6019 and ask how.