Peter Lymm

Chief Operating Officer

In his capacity as Neighborhood’s Chief Operating Officer, Peter Lymm directs and coordinates the efforts of several departments that are instrumental in connecting Neighborhood’s members and providers with the level of care and support they need and deserve. Mr. Lymm oversees our Provider Network Management, Claims, Member Services, Grievance and Appeals, and Analytics Departments. Additionally, he directs the efforts of our Information Services teams and our Strategic Transformation Office. Mr. Lymm joined Neighborhood in April 2018, bringing with him a long track record of innovative thinking and significant healthcare operations management expertise. His previous roles include Vice President of Operations at American Well, a healthcare IT company in the emerging telehealth/telemedicine industry, Chief of Sales and Administrative Officer at Chenmed, a leader in delivering innovative care to Medicare Advantage and dual-eligible members and other executive roles with health plans and healthcare providers such as Aetna, Samsung and Yale New Haven Health . Additionally, Mr. Lymm served on the Board of Directors for SolBridge University in South Korea. He has also been part of the Admissions Network with the University of Rochester, served on the Board of Directors for the YMCA and the National Organization for the Prevention of Child Abuse. Peter holds a BA from the University of Rochester, double majoring in psychology and healthcare management. He holds an MBA from the University of New Haven. Peter is also a certified Six Sigma Green Belt and holds a Certificate of Project Management from Boston University.