Formulary for RIte Care
• Most members
• Policies Related to the Formulary for RIte Care

Formulary for All Others
• Children with Special Health Care Needs
• Children in Substitute Care
• Rhody Health Partners for Adults with Disabilities, Medicaid-only

Over-the-counter (OTC) products 

Neighborhood pays for many over-the-counter (OTC) products like Motrin, Claritin, Robitussin, hydrocortisone cream, and Tylenol. These are drugs and other items that you can find on the shelf and buy without a prescription.

Neighborhood members can get many OTC products at no cost:

• You need a prescription from your doctor
• Supplies are limited to 30 days per refill

Over-the-counter medicines can be safe and helpful when used correctly. They should not replace regular visits with your doctor. Remember, it is best to work with your primary care doctor to decide the treatment that is right for you and your family.

How to Get Your Medicine

• Bring the Neighborhood identification (ID) card of the family member getting a prescription.
• Bring the prescription from the doctor.
• Ask the pharmacist any questions you have about the medicine.
• If you have any problems at the pharmacy getting the medicine, call Neighborhood Customer Service at
  1-800-459-6019.

Pharmacy Policy Information (Download PDF - 1.93MB):

• Pharmacy Policy Information
• How to Use the Drug Formulary
• Coverage Limitations
• Generic Substitution
• Experimental Drugs
• Benefit Exception Process
• Prior Authorization
• Adverse Determination
• Pharmacist and Prescriber Communications

For more information call Neighborhood Customer Service at
1-800-459-6019.