New for 2019!

Members will receive a new member ID card in the mail in December.*

What you need to do:

  • Continue to use your current member ID card through December 31, 2018 when you go to the doctor or pharmacy.
  • Starting January 1, 2019:
    • Bring your new member ID card whenever you go to the doctor or pharmacy.
    • Cut up and throw away your current Neighborhood member ID card.
  • If you have prescriptions filled regularly or use behavioral health services, visit your plan page to check your 2019 coverage.
  • If you don’t receive your new member ID by December 28, 2018, please call Neighborhood Member Services.

We are pleased to share exciting changes about your plan.

Effective January 1, 2019:

  • CVS Caremark® will become Neighborhood’s pharmacy  benefit manager. Learn more.
  • Optum® will become Neighborhood’s behavioral health benefits and  network manager. Learn more.

* Members enrolled in an individual plan will receive a new member ID card upon renewal of their coverage in 2019.

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